Product Light Status

You can often diagnose problems with your product by checking its lights.

Lights
1	power
2	Wi-Fi
3	network status
4	ink
5	paper/cancel

Light status	Condition/solution
The power light is on	The product is turned on.
The power light is flashing	The product is busy. Wait for the power light to stop flashing before turning off the product.
The paper/cancel light is on	No paper is loaded or multiple sheets fed at one time. Load paper in the product and press the paper/cancel button to clear the error. No CD/DVD/Blu-ray is loaded. Load a disc in the product and press the paper/cancel to clear the error.
The paper/cancel light is flashing slowly	Paper is jammed in the product. Remove the jammed paper and press the paper/cancel button to clear the error.
The ink light is on	Initial ink charging may not be complete. See the Start Here poster for instructions.
The paper/cancel and ink lights are flashing alternately	The ink pads need to be replaced. You must contact Epson for support.
The network status light is flashing slowly	There is a network connection error. Hold down the network status button to clear the error, then try to connect to the network again.
The paper/cancel light is flashing quickly	The paper did not eject because it is too small. Remove the paper by hand or load a larger paper size. Press the paper/cancel button to eject the paper.
The ink light is flashing quickly The paper/cancel light is flashing slowly	The output tray is not in the correct position. Position the output tray for printing on paper or CD/DVD/Blu-ray and try again.
The ink light is flashing slowly The paper/cancel light is flashing slowly	The printer cover is open. Close the printer cover.
The power light is flashing quickly The Wi-Fi light is flashing quickly The network status light is flashing quickly The ink light is flashing quickly The paper/cancel light is flashing quickly	There are packing materials inside your product. Open the printer cover and remove any paper or protective materials inside the printer. Turn the product off and then back on again.
The power light is on The Wi-Fi light is on The network status light is on The ink light is on The paper/cancel light is on	An error has occurred during firmware updating. Connect your product using a USB cable and try updating the firmware again. If the error continues, contact Epson for support.

Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages. During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.