Scanner Light Status

You can often diagnose problems with your scanner by checking its lights.

ES-200



1 ! error light
2  automatic feeding mode light
3 Ready light

ES-300W/ES-300WR



1 ! error light
2  automatic feeding mode light
3 Ready light
4  Wi-Fi light
5  battery light
Light status Condition/solution
The ! error light is on and the ready light is flashing A paper jam or a double feed has occurred. Remove any paper loaded in the input tray. If the light continues to flash, a scanner error may have occurred. Turn the scanner off and then back on again. If the error continues, contact Epson for support.
The scanner cover is open. Make sure the scanner cover is closed and there is no jammed paper inside.
The following lights are flashing separately or simultaneously:
  • ready
  • ! error
A fatal error has occurred while using the scanner with a USB cable. Try the following:
  • Check the scanner connection to your computer to make sure it is secure.
  • Turn the scanner off and then back on again. If the error continues, the scanner may be malfunctioning. Contact Epson for support.
The following lights are flashing separately or simultaneously:
  • ready
  • ! error
  •  Wi-Fi (ES-300W/ES-300WR)
 A fatal error has occurred while using the scanner with Wi-Fi (ES-300W/ES-300WR). Turn the scanner off and then back on again. If the error continues, the scanner may be malfunctioning. Contact Epson for support.
The ready light is off and any of the following lights are on:
  • ! error
  •  automatic feeding mode
  •  Wi-Fi (ES-300W/ES-300WR)
 The firmware update has failed and the scanner is in recovery mode. Try updating the firmware again.
The following lights are flashing separately or simultaneously: (ES-300W/ES-300WR)
  • ! error
  •  Wi-Fi
An access point settings error (security error) has occurred. Press the  stop button to clear the error, restart the devices you want to connect to the network, then reconnect to the network.
The ! error light is on and the  Wi-Fi light is flashing (ES-300W/ES-300WR) Wireless scanning from the scanner button has failed. Wait for the lights to go off or stop flashing, restart the devices you want to connect to the network, and reconnect to the network.
The  battery light is flashing orange quickly (ES-300W/ES-300WR) The battery is too hot, damaged, or at the end of its service life and, therefore, unable to charge. Charge the battery within a temperature range of 46 to 95 °F (8 to 35 °C). If the error continues, the scanner may be malfunctioning. Contact Epson for support.
Parent topic: Solving Problems
Related references
Original Jams in Scanner
Where to Get Help
Related information
Loading Originals
Wi-Fi Networking
Scanning