Event ID Code List

If the Event ID option on the Info menu displays a code number, check this list of Event ID codes for the solution to the projector problem associated with the code.

Event ID code Cause and solution
0020 Screen mirroring communication error occurred. Turn the projector off and then on again, or restart the network software.
0026
0032
0036
0037
0038
0021 Screen Mirroring did not start. Turn the projector off and then on again.
0022 Unstable screen mirroring communication. Check the network communication status, wait a few moments, and try connecting to the network again.
0027
0028
0029
0030
0031
0035
0023 Connection failed. If you see the PIN entry screen on your computer, enter the PIN code displayed on the Screen Mirroring standby screen or at the bottom right of the projected image. If this does not solve the problem, restart the projector and connected devices, then check the connection settings.
0024
0025
0041 Connection failed. Delete the recorded projector information on your computer and try connecting again.
00432 The network software did not start. Turn the projector off and then on again.
00435
0433 Cannot display the transferred images. Restart the network software.
0434 Unstable network communication. Check the network communication status, wait a few moments, and try connecting to the network again.
0481
0482
0485
0483 The network software quit unexpectedly. Check the network communication status, then turn the projector off and then on again.
04FE
0484 Communication with computer was disconnected. Restart the network software.
0479 A projector system error has occurred. Turn the projector off and then on again.
04FF
0891 Cannot find an access point with the same SSID. Set your computer, access point, and projector to the same SSID.
0892 The WPA/WPA2 authentication type does not match. Make sure the wireless network security settings are correct.
0893 The TKIP/AES encryption type does not match. Make sure the wireless network security settings are correct.
0894 Communication with unauthorized access point was disconnected. Contact your network administrator.
0898 Failed to acquire DHCP address. Make sure the DHCP server is operating correctly. If you are not using DHCP, turn off the DHCP setting in the Network menus.
0899 A communication error has occurred.
089A The EAP authentication type does not match the network. Check the wireless LAN security settings and make sure that the security certificate is installed correctly.
089C EAP server authentication failed. Check the wireless LAN security settings and make sure that the security certificate is installed correctly.
089D Key exchange failed. Check the wireless LAN security settings and make sure that the security certificate is installed correctly.
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