Checking the Nozzles Using the Product Control Panel

You can check the print head nozzles using the control panel on your product.
  1. Make sure no product lights are indicating errors.
  2. Load a few sheets of plain paper in the product.
  3. Press the  home button, if necessary.
  4. Press the arrow buttons to select Setup and press the OK button.
  5. Press the arrow buttons to select Maintenance and press the OK button. You see this screen:


  6. Press the OK button.
  7. Press the  start button. After the nozzle pattern prints, you see this screen:


  8. Check the printed pattern to see if there are gaps in the lines.

    Print head is clean



    Print head needs cleaning



  9. Do one of the following:
    • If there are no gaps, select No and press the OK button. Press the  stop button to exit.
    • If there are gaps or the pattern is faint, select Yes and press the OK button to continue.
  10. Select Yes, press the OK button, and press the  start button to clean the print head.
  11. Select Nozzle Check, press the OK button, and press the  start button to run a nozzle check to confirm that the print head is clean.
  12. Follow the instructions on the screen to repeat the process as necessary.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing and try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
Was this page helpful? Yes or No.
Privacy Policy | Your California Privacy Rights | Terms of Use