Cleaning the Print Head Using the Product Control Panel

You can clean the print head using the control panel on your product.
  1. Make sure no product lights are indicating errors.
  2. Load a few sheets of plain paper in the product.
  3. Press the  home button, if necessary.
  4. Press the arrow buttons to select Setup and press the OK button.
  5. Press the arrow buttons to select Maintenance and press the OK button. You see this screen:


  6. Press the arrow buttons to select Head Cleaning, press the OK button, and press the  start button to start head cleaning. The  power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished.
    You see this screen:


    Caution:
    Never turn off the product during a cleaning cycle or you may damage it.
  7. Select Nozzle Check, press the OK button, and press the  start button to run a nozzle check to confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing and try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
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