If you see a message that paper has jammed in the
paper cassette, follow the steps here or on the LCD screen to clear
the jam.
- Cancel the
print job, if necessary.
- Close the output tray.
- Pull out and
remove both paper cassettes.
- Remove the jammed paper.
- Make sure
the paper you load is under the edge guides.
- Keep the
cassette flat as you insert it. Insert Cassette 1 (upper cassette)
it until the arrows on the right side line up.
- Follow the
prompts on the LCD screen to clear any error messages. If you still
see a paper jam message, check the other paper jam solutions.