Cleaning the Print Head Using the Product Control Panel

You can clean the print head using the control panel on your product.
  1. Make sure there are no errors on the LCD screen.
  2. Load a few sheets of plain paper into one of the paper cassettes.
  3. Press the  home button, if necessary.
  4. Select Settings.
  5. Select Maintenance. You see a screen like this:

  6. Select Print Head Cleaning. You see a screen like this:

  7. Select Start to clean the print head. When the cleaning cycle is finished, you see a message on the LCD screen.
    Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
  8. Select Yes to print a nozzle check pattern.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
Was this page helpful? Yes or No.
Privacy Policy | Your California Privacy Rights | Terms of Use