Paper Jam Problems in the Rear Cover

You can remove jammed paper by opening the rear cover of the product.

1. Cancel the print job, if necessary.
2. Press the buttons to release the rear cover and remove the cover from your product. Carefully remove any jammed paper from inside the product.
   
   
   
3. Remove any jammed paper from the rear cover.
   
   
   
4. Press in the buttons and reattach the rear cover.
5. Press the  B&W copy or  color copy button to clear the error. If the error persists, check the other paper jam solution.