Faint Printout or Printout Has Gaps
If your printouts are faint or have gaps, try these solutions:
Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
The ink level may be low. Visually check the ink level.
Make sure the paper type setting matches the type of paper you loaded.
Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
Align the print head.
Adjust the print quality in the product software.
Clean the paper path.
Clean the paper rollers.
If you have not used the product for a long time, run the Power Cleaning utility.
Note:
Power Cleaning consumes a lot of ink, so run this utility only if you cannot improve print quality by cleaning the print head.
Parent topic:
Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Print Head Alignment
Related tasks
Cleaning the Paper Guide
Refilling the Ink Tank
Related reference
Paper or Media Type Settings - Printing Software
Paper or Media Type Settings - Control Panel
Related information
Loading Paper
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