If you have problems feeding paper, try these solutions:
- If paper
does not feed for printing, remove it. Then reload it in the rear
paper feed against the right side and beneath the tab. Slide the
edge guide against the edge of the paper, making sure that the
paper stack is not above the arrow mark on the edge guide.
- Place the
product on a flat surface.
- If multiple
pages feed at once, remove the paper, fan the edges to separate the
sheets, and reload it.
- If paper
jams when you load only one or two sheets, try loading more sheets
at a time. Do not load more than the recommended number of
sheets.
- If paper
jams when you print on both sides of the paper, try loading fewer
sheets.
- Make sure
your paper meets the specifications for your product.
- Try cleaning the paper path.
- Do not place objects on the feeder guard.
- For best
results, follow these guidelines:
- Use new,
smooth, high-quality paper that is not curled, creased, old, too
thin, or too thick.
- Load paper
in the rear paper feed printable side up.
- Follow any
special loading instructions that came with the paper.