If you have problems with document jams in the
automatic document feeder (ADF), follow the steps here to clear the
jam.
- Cancel the
print job, if necessary.
- Remove your
originals from the ADF.
- Open the ADF
cover.
- Carefully
remove any jammed pages from beneath the ADF.
- Raise the
ADF input tray.
Note: Make
sure the ADF cover is opened before raising the ADF input
tray.
- Remove the jammed paper.
- Lower the
ADF input tray.
- Close the ADF cover until you hear a click.
- Reload your
originals.
Caution:
Make sure you do not load the ADF beyond
its capacity for your paper size. Also make sure your originals are
not bent, folded, or curled and do not have tape, staples, or other
materials that could obstruct the feeder.
- Follow the
prompts on the LCD screen to clear any error messages. If you still
see a paper jam message, check the other paper jam solutions.