If paper has jammed in the rear cover, follow the
steps here to clear the jam.
- Cancel the
print job, if necessary.
- Squeeze the
tabs and remove the rear cover.
remove any jammed paper from inside the product.
remove any jammed paper from the duplexer.
- Replace the
- Follow the
prompts on the LCD screen to clear any error messages. If you still
see a paper jam message, check the other paper jam solutions.