If you see a message that paper has jammed in the
paper cassette, follow the steps here or on the LCD screen to clear
the jam.
- Cancel the
print job, if necessary.
- Remove both
paper cassettes.
- Carefully remove any jammed paper.
- Make sure
the paper is loaded under the edge guides.
- Keep the
cassettes flat as you insert them.
- Follow the
prompts on the LCD screen to clear any error messages. If you still
see a paper jam message, check the other paper jam solutions.