Moving or Transporting Your Product

If you need to move or transport your product, prepare it as described here. Moving the printer assumes that you are moving it to another location on the same floor, without using elevators, ramps, or stairs. If you are moving the printer between floors or to another building, follow the instructions for transporting your product.

Warning: Use only the indicated locations to lift the printer. Otherwise, the printer may be damaged or you may be injured.

Caution:

During transportation and storage, follow these guidelines:

If you need to move or transport your product when the temperature is 14°F (–10°C) or lower, you must first discharge the ink to keep the print head in optimum condition.
Use the casters to move the printer indoors a short distance over a level floor. Do not use the casters for transport.
Avoid tilting the product more than 10° forward or backward while moving it.
Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing, or ink may leak.
If you are repackaging the printer for transport, use four or more people to lift it.
When lifting the printer, do not place your hands in the following locations:

Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in a cool, dry place.

If you are packaging the printer for transport, remove any loaded paper.
Turn off the printer and remove all connected cables.
Do one of the following:
- If you are moving the printer to another location on the same floor, remove the optional SpectroProofer and Auto Take-up Reel, if installed. Unlock the casters and move the printer to the new location.
- If you are packaging the printer for transport, remove all optional accessories and continue with the next step.
Note: To uninstall optional accessories, see the documentation that came with them.
Package the printer in the original box and shipping materials. Be sure to lift the printer according to the guidelines listed here.
Secure the print head and roll paper spindle using the packing material you retained during printer setup.
Note: See the Setup and Maintenance Guide for details on the location of the packing material.
After transporting the printer, follow the instructions in the Setup and Maintenance Guide to set up the printer.
Run a print head nozzle check and clean the print head, if necessary.