If you are having trouble capturing and pasting, or
printing, saving, or scanning, try the following solutions:
- If you are
having trouble pasting a captured image, make sure the image is not
HDCP protected.
- If a black
frame appears around a pasted image, it may be because the image
was shifted or resized.
- Connect only
one printer or multifunction device at a time, and make sure the
device is supported by the projector.
- If you are
having trouble printing or scanning, make sure the printer is not
out of ink, jammed, or in any other error state.
- For USB printing or scanning, make sure the printer
is connected to the USB-A port on
the projector or control pad (BrightLink
1485Fi+). If you are using the control pad, make sure a USB
cable is connected between the projector's USB-A port and the upper USB-B port on the control pad.
- For USB
printing or scanning, try connecting a different USB cable, and
make sure the cables are less than 16 feet (4.9 m) long.
- Check the settings on the Interactive menu.