Printer error. Turn the power off and on again. If the
problem persists, contact Epson Support. |
A serious error has occurred. Turn the product off and
then back on again. If the error continues, check for a paper jam.
If there is no paper jam, contact Epson for support. |
Printer error. Contact Epson Support. Non-printing
features are available. |
The printer may be damaged. Contact Epson for support.
Non-printing features such as scanning are still available. |
Printer error. For details, see your
documentation. |
The printer may be damaged. Contact Epson for
support. |
Paper out in XX. Load paper. Paper Size: XX/ Paper
Type: XX |
Load paper in the empty paper cassette. Make sure to
insert the paper cassette all the way until it stops. |
You need to replace the Ink Cartridge(s). |
Replace the ink cartridge as soon as possible. |
The printer's borderless printing ink pad is nearing
the end of its service life. It is not a user-replaceable part.
Please contact Epson Support. |
The ink pads are near the end of their service life
and the message will be displayed until the ink pad is replaced.
Contact Epson to replace ink pads before the end of their service
life. |
The printer's borderless printing ink pad has reached
the end of its service life. It is not a user-replaceable part.
Please contact Epson Support. |
The ink pad is at the end of its service life. Turn
off the product and contact Epson for support. |
Paper Setup Auto Display is set to Off. Some features
may not be available. For details, see your documentation. |
You cannot use AirPrint if Paper Setup Auto Display is disabled. |
No dial tone is detected. |
Make sure the phone cable is connected correctly and
the phone line works. If you connected the product to a PBX
(Private Branch Exchange) phone line or Terminal Adapter, turn off
the Dial Tone
Detection setting. |
Failed to receive faxes because the fax data capacity
is full. Touch the Job/Status at the bottom of the Home Screen for
details. |
Press the Job/Status button and select
Printer Status to view and clear
any errors. |
The combination of the IP address and the subnet mask
is invalid. See your documentation for more details. |
There is a problem with the network connection to your
product. |
To use cloud services, update the root certificate
from the Epson Web Config utility. |
Run the Web Config utility and update the root
certificate. Contact your system administrator for more
information. |
Check that the printer driver is installed on the
computer and that the port settings for the printer are
correct. |
Make sure the correct port (USB or network) is
selected for your product connection. |
Recovery mode
Update Firmware |
An error has occurred during firmware updating.
Connect your product using a USB cable and try downloading the
Firmware Update from Epson's support website. If you still need
help, contact Epson for support. |
DNS error. Check DNS settings. |
A communication error during scanning to a shared
folder over a network has occurred. Try the following:
- Make sure the computer you are scanning to is turned
on and not in sleep mode.
- Temporarily disable the computer's firewall and
security software, then try saving a scan over the network again.
If successful, check your security software settings.
- Check the computer's network type to make sure it is
not set to Public; you cannot save a scan to a shared folder over a
public network. Click the link to "Cannot Save a Scan to a Shared
Folder Over a Network" below for instructions.
- Make sure the shared folder path matches the path
registered to your product contacts list.
- Make sure the IP address of the computer is correct.
If using DHCP, obtain the IP address again. If using a static IP
address, change the computer name in the shared folder path to the
IP address and try again. (For example, change \\EPSON02\SCAN to
\\192.168.xxx.xxx\SCAN)
- Make sure the DNS setting is correct, and that the
computer name and IP address match when the DNS server management
table is updated. Contact your network administrator.
|
Authentication error. Check the authentication method,
authenticated account, and authenticated password. |
An authentication error during scanning to a shared
folder over a network has occurred. Make sure the computer's user
name and password are correct and match those registered to your
product contacts list. Also make sure the password has not
expired. |
Communication error. Check the Wi-Fi/network
connection. |
A wireless communication error during scanning to a
shared folder over a network has occurred. Try the
following:
- Make sure the path to the shared folder matches the
path registered to your product's contact list.
- Make sure you enabled access rights to the shared
folder in the folder Properties when you created the shared folder.
See the link below for instructions on creating a shared folder
using the correct properties.
- Windows: Make sure the Use Microsoft network sharing setting is
enabled in Web Config. Select Network > MS
Network to access the setting. See the link below for
instructions on accessing Web Config.
|
The file name is already in use. Rename the file and
scan again. |
A file of the same name already exists in the shared
network folder you are trying to scan to. Change the filename, or
move or deleted files as necessary and try scanning to the shared
folder again. |
Scanned file(s) are too large. Only XX pages have been
sent. Check if the Location has enough space. |
The storage on the computer you are trying to scan to
does not have enough space to store your scan. Increase the free
space and try again. |