If you cannot operate the Epson streaming device
included with your projector using the remote control, try the
following solutions:
- Make sure
the streaming device is securely connected to the projector's HDMI
extension cable and USB power cable.
- Make sure that your Wi-Fi router and modem are
working correctly. Restarting the device may solve the
problem.
- Make sure there are as few obstacles as possible
between this device and the Wi-Fi router. The Wi-Fi signal may be
weak.
- Make sure
the streaming device is connected to Wi-Fi. You need an Internet
connection to view online streaming content.
- Make sure the remote control for Android TV is
paired to the streaming device.
- Make sure you are using the remote control for
Android TV and not the projector remote control.
- Make sure the batteries in the remote control for
Android TV are installed correctly and are not out of power.
Caution:
The streaming device included with your
projector is designed for use with this projector. Epson takes no
responsibility for repair costs incurred by connecting any other
streaming device to your projector.