Solutions When Only a Partial Image Appears

If only a partial computer image appears, try the following solutions:
  • Press the Auto button on the remote control to optimize the image signal.
  • Make sure you selected the correct Screen Type setting in the projector's Installation menu for the screen you are using. If there are margins between the edge of the image and the projected screen frame, use the Screen Position setting to adjust the position of the image.
  • Make sure the Scale setting in the Signal menu is turned off.
  • Make sure the Resolution setting in the Signal menu is set correctly for the input signal.
  • Try adjusting the image position using the Position setting in the Signal menu.
  • Try adjusting the image position using the Screen Position menu setting.
  • Press the Aspect button on the remote control to select a different image aspect ratio.
  • Check the Blanking setting in the Signal menu.
  • If you zoomed into or out of the image using the E-Zoom buttons, press the Esc button until the projector returns to a full display.
  • Check the cables connecting the computer or video source to the projector. Try connecting different cables.
  • Check your computer display settings to disable dual display and set the resolution within the projector's limits. (See your computer manual for details.)
  • Check the resolution assigned to your presentation files to see if they are created for a different resolution than you are projecting in. (See your software help for details.)
  • Make sure you selected the correct Projection setting in the Extended menu.
  • If you are projecting in Content Playback mode, make sure you are using the correct Overlay Effect setting in the Settings menu.
  • If the other solutions do not solve the problem, reset all of the projector settings using the options on the Reset menu.
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