Cleaning the Print Head Using the Product Control Panel

You can clean the print head using the control panel on your product.

Load a few sheets of plain paper in the product.
Press the home button, if necessary.
Select Maintenance > Print Head Cleaning.
Select Start to clean the print head. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. When the cleaning cycle is finished, a nozzle pattern prints.
Caution:

Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.
Check the printed pattern to see if there are gaps in the lines.
Print head is clean

Print head needs cleaning

Print head needs Power Cleaning
Do one of the following:
- If there are no gaps, select O.
- If there are gaps or the pattern is faint, select X and continue. Follow the instructions on the screen to clean the print head.
- If most lines are missing or not printed, most of the nozzles are clogged. Select O and then run a Power Cleaning. See the link below.
Select Print to print a nozzle check pattern and confirm that the print head is clean.

If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours. Then run a nozzle check, and try cleaning the print head if necessary. If quality still does not improve, run a Power Cleaning.