Scanned Image Quality Problems

If you encounter quality problems with your scanned image, try these solutions:

Image is Distorted or Blurry

• Make sure your original is not wrinkled or warped. This may prevent the original from laying flat on the scanner glass.
• Do not move your original or your product during scanning.
• Clean the scanner glass and the ADF and remove any dirt or dust on your originals.
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions.
• Adjust these Epson Scan 2 settings (if available) and try scanning again:
  • Make sure you select the correct Image Type for your original.
  • Increase the Resolution setting.
  • If the Image Type setting is Black & White, adjust the Threshold setting.
  • If the Image Type setting is Color or Grayscale, select the Unsharp Mask setting.
  • If the Image Type setting is Black & White, select Text Enhancement. If the Image Type setting is Color or Grayscale, change the Text Enhancement setting to High.

Image is Too Dark

• Make sure you select the correct Image Type for your original.
• If the Image Type is set to Color or Grayscale, adjust the Brightness setting.
• Check the brightness and contrast settings of your computer monitor.

Back of Original Image Appears in Scanned Image

• Place a piece of black paper on the back of the original and scan it again.
• Lower the copy density setting.
• Adjust these Epson Scan 2 settings (if available) and try scanning again:
  • Make sure you select the correct Image Type for your original.
  • Select the Advanced Settings tab and adjust the Brightness setting.
  • Select Text Enhancement.

Scanned Image Colors Do Not Match Original Colors

Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use CMYK (cyan, magenta, yellow, and black).

Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen.

Remove any dust or dirt from your originals and clean the scanner glass. Do not press with too much force on the original or document cover.

To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again:

• If the Image Type setting is Auto, Color or Grayscale, adjust the Contrast setting.
• If the Image Type setting is Black & White or Grayscale, adjust the Color Enhance setting.