Determining the Height of the Platen

The printer is equipped with a sensor that determines the height of the media surface loaded on the platen, and the printer automatically adjusts to the optimum print head height (platen gap) for printing.

To use this function, you need to optimize the platen height for the type of platen you are using and the thickness of the media you are loading. See these sections to optimize the platen height.
Note: Always perform platen height optimization when using the printer for the first time or when changing between media with different thicknesses or different platen types.