You can
clean the print head using a utility on your Windows computer or
Mac.
- Load roll or cut sheet paper in the
printer.
- Make sure the correct paper type is
selected.
- Do one
of the following:
- Windows 11: On the right side of
the Windows taskbar, click the up arrow, click the
icon, and then click on your
product.
- Windows (other versions): Access
the Windows Desktop and right-click the
icon for your product in the right
side of the Windows taskbar, or click the up arrow and right-click
, select Properties or Printing
preferences, and click on the Utility tab.
- In the Apple
menu or the Dock, select System
Preferences. Select Print &
Fax, Print & Scan, or
Printers & Scanners, select your
product, and select Options &
Supplies. Select Utility and
select Open Printer Utility.
- Select
Print Head Cleaning.
- Select Power
Cleaning and then click Next.
A confirmation message appears.
- Read the message, select the checkbox,
and click Next.
- Click
Start to begin the cleaning
cycle.
Note: Power
Cleaning takes about 5 minutes.
The power light begins flashing. When the cleaning cycle is
finished, the power light stops flashing and a confirmation screen
appears.
Caution:
Never turn off the product during a cleaning
cycle or you may damage it.
- Click Print
Head Nozzle Check.
- Click OK.
The nozzle pattern prints.
- Check the printed pattern to see if
there are gaps in the lines.
Print head is clean
Print head needs cleaning
- Follow the instructions on the screen
to clean the print head, check the nozzles, and repeat the process
as necessary.
If you don’t see any improvement
after running a Power Cleaning several times, turn off the printer
and leave it off overnight or longer, and then turn it on and check
the results. If the nozzles are still clogged, contact Epson
Support.