If you have problems feeding paper, try these
solutions:
- Place the
product on a flat surface.
- Operate the product in the recommended environmental
conditions.
- If paper does not feed for printing, remove it. Then
reload it in the middle of the rear paper feeder. Slide the edge
guides against the edge of the paper, making sure that the paper
stack is not above the arrow mark on the edge guides.
- Load paper in the correct direction and slide the
edge guide against the edge of the paper.
- If multiple
pages feed at once, remove the paper, fan the edges to separate the
sheets, and reload it.
- If multiple pages feed at once, try loading one
sheet at a time.
- If paper
jams when you load only one or two sheets, try loading more sheets
at a time. Do not load more than the recommended number of
sheets.
- Do not load more than the recommended number of
sheets.
- If paper
jams when you print on both sides of the paper, try loading fewer
sheets.
- Make sure
your paper meets the specifications for your product.
- Make sure
the paper size and paper type settings on the control panel are
correct.
- Do not place objects on the feeder guard.
- For best
results, follow these guidelines:
- Use new,
smooth, high-quality paper that is not curled, creased, old, too
thin, or too thick.
- Load paper in the rear paper feeder printable side
up.
- Follow any
special loading instructions that came with the paper.