Solutions to Projector Power or Shut-Off Problems

If the projector does not come on when you press the power button or it shuts off unexpectedly, try the following solutions:
  • Make sure the power cord is securely connected to the projector and to a working electrical outlet.
  • The projector's buttons may be locked for security. Unlock the buttons or use the remote control to turn on the projector.
  • If the projector's light source shuts off unexpectedly, it may have entered standby mode after a period of inactivity. Press the power button to wake the projector and adjust the Sleep Mode Timer setting (Menu > Operation > Sleep Mode Timer) to change the sleep interval.
  • Turn off the HDMI Link setting (Menu > Signal I/O > HDMI Link). If this resolves the issue, check the settings on connected devices and make sure the projector is not receiving shut down requests over CEC.
  • If the power button on the remote control does not turn on the projector, check its batteries.
  • The power cord may be defective. Try another power cord. If that doesn't work, disconnect the cord and contact Epson.
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