Cleaning Around the Print Head

If the printhead nozzles are severely clogged or printhead strikes occur, check and clean around the print head to remove any lint or fibers that have accumulated around the printhead nozzles.
Note: If it is difficult to remove dirt around the printhead, rinse the dirty cleaning stick with ink cleaning solution and try again. If the cleaning stick is still dirty, replace it with a new one.
  1. Let the ink cleaning solution soak into a new large cleaning swab.
  2. Make sure the printer is on, and then select the inside light icon on the LCD screen to turn on the lights inside the printer.
  3. Select the  maintenance icon > Cleaning the Maintenance Parts > Around the Head.
  4. Read the message on the LCD screen and then select Start.
    The printhead moves to the maintenance position.
    CAUTION:
    Do not move the printhead manually. A malfunction may occur.
    Note: A buzzer sounds 7 minutes after the printhead moves to the maintenance position. Select OK to continue cleaning. The buzzer sounds again after 7 minutes. Nozzles can be clogged if more time passes, so finish cleaning as soon as possible.
  5. Select How To... to view the steps on the LCD screen.
  6. Follow the on-screen instructions to clean around the printhead.
    Note: Do not touch the nozzle surfaces with the cleaning stick.
  7. After cleaning is finished, close the maintenance covers and then select Done on the LCD screen.
    The printhead returns to its normal position.
  8. Perform a nozzle check.