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Troubleshooting / Customer Support

Contacting Customer Support

EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below:

From the Internet, you can reach Epson Support at http://www.latin.epson.com/. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.

Select your county:

Argentina

EPSON ARGENTINA S.A.

Avenida Belgrano 964/970

(1092), Buenos Aires

Tel.: (54 11) 4346-0300

Fax: (54 11) 4346-0333

http://www.epson.com.ar

Brasil

EPSON DO BRASIL LTDA.

Av. Tucunaré, 720 Tamboré Barueri,

São Paulo, SP 06460-020

Tel.: (55 11) 7296-6100

Fax: (55 11) 7295-5624

http://www.epson.com.br

Chile

EPSON CHILE, S.A.

La Concepción 322

Providencia, Santiago

Tel.: (56 2) 236-2453

Fax: (56 2) 236-6524

http://www.epson.cl

Colombia

EPSON COLOMBIA, LTDA.

Diagonal 109 No. 15-49

Bogotá, Colombia

Tel.: (57 1) 523-5000

Fax: (57 1) 523-4180

http://www.epson.com.co

Costa Rica

EPSON COSTA RICA, S.A

Embajada Americana, 200 Sur y 300 Oeste

San José, Costa Rica

Tel.: (50 6) 296-6222

Fax: (50 6) 296-6046

http://www.epsoncr.com

México

EPSON MÉXICO, S.A. de C.V.

Av. Sonora #150

México, 06100, DF

Tel.: (52 5) 211-1736

Fax: (52 5) 533-1177

http://www.epson.com.mx

Perú

EPSON PERÚ, S.A.

Av. Del Parque Sur #400

San Isidro, Lima, Perú

Tel.: (51 1) 224-2336

Fax: (51 1) 476-4049

http://www.epson.com

Venezuela

EPSON VENEZUELA, S.A.

Calle 4 con Calle 11-1

La Urbina Sur Caracas, Venezuela

Tel.: (58 2) 240-1111

Fax: (58 2) 240-1128

http://www.epson.com.ve

Toll or long distance charges may apply.

Before you call, please have the following information ready:

• Product name (Epson Stylus CX4600)

• Product serial number( located on the back)

• Proof of purchase (such as a store receipt) and date of purchase

• Computer configuration

• Description of the problem

You can purchase ink cartridges, paper, manuals, and accessories from the Epson Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

If you need help with other software that came with your CX4600, see the following table:

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