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Troubleshooting / Contacting Customer Support

Where to Get Help

EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below:

World Wide Web

From the Internet, you can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.

Automated Telephone Services

To use automated telephone services, you must have a touch tone telephone and call (800) 922-8911. Your EPSON SoundAdvice(SM) Express Code is 70395. Use it to quickly select your scanner in SoundAdvice.

To Speak to a Technical Support Representative

Dial (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply.

For additional support, contact these resources:

Software

Telephone

Fax

Internet and E-mail

EPSON Smart
PanelPresto! BizCard

(510) 445-8616

(510) 445-8601

www.newsoftinc.com
tech@newsoftinc.com

ABBYY Fine Reader Sprint

(510) 226-6719

(510) 556-6069

www.abbyyusa.com
support@abbyyusa.com

Adobe Photoshop Elements

Windows:(206) 675-6358
Macintosh:(206) 675-6258

www.adobe.com/support


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Version 1.00E, Copyright © 2001, SEIKO EPSON CORPORATION