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Troubleshooting / Contacting Customer Support
EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below:
From the Internet, you can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.
To use automated telephone services, you must have a touch tone telephone and call (800) 922-8911. Your EPSON SoundAdvice(SM) Express Code is 70395. Use it to quickly select your scanner in SoundAdvice.
Dial (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply.
For additional support, contact these resources:
Software |
Telephone |
Fax |
Internet and E-mail |
EPSON Smart |
(510) 445-8616 |
(510) 445-8601 |
www.newsoftinc.com |
ABBYY Fine Reader Sprint |
(510) 226-6719 |
(510) 556-6069 |
www.abbyyusa.com |
Adobe Photoshop Elements |
Windows:(206) 675-6358 |
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www.adobe.com/support |
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Version 1.00E, Copyright © 2001, SEIKO EPSON CORPORATION |