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Uninstalling Your Scanning Software
You may need to uninstall and then reinstall your scanner software to solve certain problems or if you upgrade your operating system.
For Windows
Note:|
For Windows 8, 7, and Vista, you need an administrator account and password if you log on as a standard user.
For Windows XP, you must log in as an administrator.
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Turn off the scanner.
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Disconnect the scanner’s interface cable from your computer.
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Do one of the following:
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Windows 8: Navigate to the Apps screen and select Control Panel.
Windows 7/Vista: Click the start button and select Control Panel.
Windows XP: Click Start and select Control Panel.
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Do one of the following:
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Windows 8/7/Vista: Click Uninstall a program from the Programs category.
Windows XP: Double-click the Add or Remove Programs icon.
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Select the software you want to uninstall such as Epson Scan, your scanner’s Manual, or another application from the list displayed.
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Do one of the following:
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Windows 8/7: Click Uninstall or Uninstall/Change.
Windows Vista: Click Uninstall/Change, and then click Continue in the User Account Control window.
Windows XP: Click Change/Remove.
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Follow the on-screen instructions.
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In some cases, a message may appear to prompt you to restart your computer. If so, make sure I want to restart my computer now is selected and click Finish.
For Mac OS X
In most cases, you do not need to uninstall your product software before reinstalling it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
Note:|
To uninstall applications you must log in as an administrator. You cannot uninstall programs if you log on as a Limited account user.
If you find that reinstalling your product software does not solve a problem, contact Epson.
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To download the Uninstaller utility, visit the Epson download site (U.S. downloads or Canadian downloads). |
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Follow the instructions on the screen to install the Uninstaller. |
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Quit all applications currently running on your Mac. |
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Double-click the Uninstaller icon. |
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Select the checkbox for each software program you want to uninstall. |
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Click Uninstall. |
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Follow the on-screen instructions to uninstall the software. |