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Problem Solver

Print Quality Problems

Horizontal banding
Vertical misalignment or banding
Incorrect or missing colors
Blurry or smeared printout
Print quality does not improve after head cleaning

If you are having print quality problems try the solutions offered in this section.

Horizontal banding

Vertical misalignment or banding

Horizontal banding

Vertical misalignment or banding

Incorrect or missing colors

Blurry or smeared printout

Horizontal banding

Try one or more of these solutions:


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Vertical misalignment or banding

Try one or more of these solutions:


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Incorrect or missing colors

Try one or more of these solutions:


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Blurry or smeared printout

Try one or more of these solutions:

Warning:
Be careful not to touch the gears inside the printer.

Caution:
Be careful not to wipe the carriage shaft.


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Print quality does not improve after head cleaning

If the quality of your printouts remains poor even after repeatedly cleaning and aligning the print head, one or some of the ink cartridges may be old or damaged and should be replaced.


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