Paper Jam Problems in the Main Tray

If you see a message that paper has jammed in the main tray, try these solutions:

  1. Close the output tray.

  2. Pull out the paper cassette and remove the paper cassette cover.

  3. Remove any jammed paper inside the cassette.

  4. Remove any paper jammed inside the cassette slot.

  5. Carefully follow all paper loading instructions when you load new paper.
  6. Replace the paper cassette cover and insert the paper cassette.

  7. Press one of the  Start buttons to resume printing.
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Automatic Document Feeder