Product Light Status

You can often diagnose problems with your product by checking its lights.

Lights
1	power
2	WiFi
3	paper
4	ink

Light status	Condition/solution
The power light is on	The product is turned on.
The power light is flashing	The product is busy. Wait for the power light to stop flashing before turning off the product.
The paper light is flashing	Paper is jammed in the product. Remove the jammed paper, and press the cancel button to clear the error.
The paper light is on	No paper is loaded or multiple sheets fed at one time. Load paper in the product, and press the cancel button to clear the error.
The ink light is on	The ink cartridge is expended, incompatible with the product, or not installed correctly. Make sure the cartridge is installed correctly or replace it, if necessary.
The ink light is flashing	The ink cartridge is low. Make sure you have a replacement cartridge.
The ink and paper lights are flashing alternately	The ink pads are nearing or at the end of their service life. Contact Epson for support. (If the ink pads are not yet at the end of their service life, press the cancel button to resume printing.)
The power, paper, and ink lights are flashing fast	An unknown product error has occurred. Turn the product off. Make sure no paper is jammed in the product, then turn the product back on again. If the error continues, contact Epson for support.
The paper and ink lights are on	An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from Epson's support website. If the error continues, contact Epson for support.

Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages. During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-serviceable part.