| Paper jam |
Paper is jammed in the product. Remove the
jammed paper, then press the  Start button or the  On button as instructed on the
screen. |
| Cannot recognize photos. Make sure photos are
placed correctly on the glass. |
There is a problem with originals placed on the
product. Check to make sure they are placed correctly and repeat
the operation. |
| The combination of IP address and subnet mask
is invalid |
There is a problem with the network connection
to your product. |
| A printer's ink pad is at the end of its
service life |
The ink pad is at the end of its service life.
Turn off the product and contact Epson for support. |
| A printer's ink pad is nearing the end of its
service life |
The ink pads are near the end of their service
life. Contact Epson for support. |
| Communication error |
Make sure the computer is connected to your
product and your software is installed correctly. |
| Recovery mode |
An error has occurred during firmware updating.
Connect your product using a USB cable and try updating the
firmware again. If you still receive this error message, contact
Epson for support. |
| A printer error has occurred |
A fatal error has occurred. Turn the product
off and then back on again. If the error continues, make sure you
removed the transportation lock. If the lock is removed and the
error continues, contact Epson for support. |
| No dial tone detected. Try Check Fax
Connection. |
Make sure the phone cable is connected
correctly and the phone line works. If you connected the product to
a PBX (Private Branch Exchange) phone line or Terminal Adapter,
turn off the Dial Tone Detection
setting. |
| Backup Error
Error code XXXXX |
A problem occurred while backing up data to an
external USB device. Note the displayed error code and contact
Epson for support. |
Home button, if necessary, press the
arrows, and then select Problem
Solver.