Product Light Status

You can often diagnose problems with your product by checking its lights.



Lights
1  power
2  paper
3  ink
Light status Condition/solution
The  power light is on The product is turned on.
The  power light is flashing The product is busy. Wait for the  power light to stop flashing before turning off the product.

If you just filled the ink, the  power light will flash for approximately 20 minutes. Do not cancel this process.

The  paper light is flashing Paper is jammed in the product. Remove the jammed paper and press the  cancel button.

On the L1300, the printer cover may be open.

The  paper light is on No paper is loaded or multiple sheets fed at one time. Load paper in the product and press the  cancel button to clear the error.
The  paper light and  ink light are flashing alternately The ink pads are near the end of their service life. Contact Epson for support. (To continue printing, press the  cancel button.)
The  power light is on

The  paper light and  ink light are flashing slowly

An unknown product error has occurred. Turn the product off and then back on again. If the error continues, check for a paper jam. If the error persists, contact Epson for support.
The  power light is on

The  ink light is on

Initial ink charging may not be complete. Fill the ink tanks as described on the Start Here sheet. Turn on the product and press the  ink button for 3 seconds until the  power light starts flashing and ink charging begins. Wait until the  power light stops flashing and charging is complete after about 20 minutes.
Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages. During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.
Related tasks
Refilling the Ink Tanks
Checking for Software Updates
Related references
Paper Jam Problems
Where to Get Help
Related information
Loading Paper