Cleaning the Print Head Using the Product Control Panel

You can check the print head nozzles using the control panel on your product.
  1. Load a few sheets of plain paper in the product.
  2. From the home screen, select Menu and press the OK button. You see this screen:


  3. Press the arrow buttons to select Maintenance and press the OK button.
  4. Press the arrow buttons to select Head Cleaning and press the OK button. You see this screen:


  5. Press the OK button to clean the print head. You see a message on the LCD screen during the cleaning cycle.
    Caution:
    Never turn off the product during a cleaning cycle or you may damage it.
    When the cleaning cycle is finished, you see a message on the LCD screen.
  6. Select Nozzle check and press the OK button.
  7. Press the OK button again to run a nozzle check and confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 2 times, turn off the product and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
Related tasks
Checking the Nozzles Using the Product Control Panel
Removing and Installing Ink Cartridges