If thick media or the CD/DVD tray has jammed inside
the product, try these solutions:
- Cancel the
print job from your computer, if necessary.
- Pull the
paper or tray out from the front of the product.
CD/DVD tray is shown in the illustrations, but the same procedure
applies to thick media.
removing the jammed paper or tray, press the paper/cancel button to cancel
- If the
paper/cancel light is still
flashing, turn off the product, wait a moment, then turn it back
Note: If you
are unable to remove the paper or tray, or clear the error, contact
Epson for support.