If paper has jammed in a paper cassette, follow the
steps here to clear the jam.
- Cancel the
print job, if necessary.
-
Pull out the paper cassette, remove the paper
cassette cover, then carefully remove any jammed paper.
- Carefully
remove any paper jammed inside the product.
- Gently
insert the paper cassette.
- Follow the
prompts on the LCD screen to clear any error messages. If you still
see a paper jam message, check the other paper jam solutions.