If paper has jammed in a paper cassette, follow the
steps here to clear the jam.
- Cancel the
print job, if necessary.
Pull out the paper cassette, remove the paper
cassette cover, then carefully remove any jammed paper.
remove any paper jammed inside the product.
insert the paper cassette.
- Follow the
prompts on the LCD screen to clear any error messages. If you still
see a paper jam message, check the other paper jam solutions.