If paper has jammed inside the product, follow the
steps here to clear the jam.
- Cancel the
print job, if necessary.
- Remove any
jammed paper from the rear paper feed slot.
- Open the printer cover.
Caution:
Do not touch the inside the
printer.
- Remove any
paper inside, including torn pieces.
- Close the printer cover.
- Follow the
prompts on the LCD screen to clear any error messages. If you still
see a paper jam message, check the other paper jam solutions.