If you see a message that paper has jammed inside the
product, follow the steps here or on the LCD screen to clear the
- Cancel the
print job, if necessary.
- Remove any
jammed paper from the rear paper feed slot.
- Open the
printer cover and remove any jammed paper inside.
Do not touch the flat white cable or the
metal bar inside your product.
- Close the
- Follow the
prompts on the LCD screen to clear any error messages. If you still
see a paper jam message, check the other paper jam solutions.