Paper Jam Problems in the Rear Cover

If you see a message that paper has jammed in the rear cover, follow the steps here or on the LCD screen to clear the jam.

1. Cancel the print job, if necessary.
2. Remove the rear cover from your product. Carefully remove any jammed paper from inside the product.
   
   
   
   
   
   
3. Remove any jammed paper from inside the rear cover.
   
   
   
4. Reattach the rear cover.
5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.