| Ink Cartridge Error
Ink cannot be recognized. Insert again or replace ink
cartridge. |
The ink cartridges have a
problem.
- Check that
the cartridge is the same color as the color displayed on the
control panel and ink door label, and then reinstall the cartridge.
If the message persists, insert a new ink cartridge.
- Condensation
may have occurred in the ink cartridge. Remove the cartridge, leave
it for four hours or more at room temperature, then reinstall the
cartridge.
|
| Ink Cartridge Error
Ink cannot be detected. Insert again or replace ink
cartridge. |
| Ink Low |
The ink is low. Make sure you have a
replacement ink cartridge handy. |
| Prepare empty waste ink bottle. |
The waste ink bottle is almost full. Make sure
you have a replacement waste ink bottle handy. |
| Suction Error
See manual to clean caps. |
A suction pressure error occurred while
cleaning the print head. Clean the suction cap. If the message
appears frequently, contact Epson for support. |
| Head cleaning set is nearing end of life. |
It is almost time to replace the head cleaning
set (wiper unit, anti-drying caps, and flushing pad). Although you
can continue printing, make sure you have a new head cleaning set
handy. |
| Head Cleaning Set Life
Replace head cleaning set.
Press OK to move platen back, then start replacement. |
Replace the head cleaning set (wiper unit,
anti-drying caps, and flushing pad). Be sure to replace all
components at the same time. |
| See manual to clean scale and change air
filter. |
Clean the encoder strip (carriage scale) and
replace the air filter. |
| USB Memory Error
Failed to read USB memory. |
One of the following conditions may have
occurred:
- The USB
memory device was removed while the printer was reading the
data
- The selected
file is corrupted
- The USB
memory device's format type or the file format may not be supported
(FAT32)
Make sure that the  power light on the control
panel is not flashing before removing the USB memory device from
the printer. |
| USB Memory Error
Failed to write to USB memory. |
One of the following conditions may have
occurred:
- The USB
memory device is damaged
- The USB
memory device was removed while the printer was writing to it
- There is not
enough free space on the memory device or the number of saved files
has reached the maximum
Check that the USB memory device is not damaged and that there
is enough free space. |
| Platen Move Error
Abnormal platen move detected.
Check platen path and press  cancel |
A foreign object was detected in the platen's
path. Check for objects in the platen's path and under the movable
base. If necessary, open the printer cover to check inside the
printer. Then close the printer cover. |
| Platen Height Error
Height sensor has detected obstruction. Press  moveable base to move platen
and check shirt height. |
The height detection sensor detected an uneven
print surface on the loaded shirt. Press the moveable base button to move
the platen forward, adjust the height, and try printing again.
Note: The correct
platen height is one level down from its position where the height
detection sensor reports an error. |
| F/W Install Error
Firmware update failed.
Restart the printer. |
Try the following:
- Turn off the
printer, wait a while, and turn on the printer again.
- Use Epson
Control Dashboard for DTG to try updating again.
If the message appears again, contact Epson for
support. |
| Command Error
Check print settings on RIP. |
Try the following:
- Press the
cancel button to cancel the
print job. Check that the installed RIP software is compatible with
the printer.
- Make sure
you have the latest firmware and are running the latest version of
Garment Creator software.
|
| Information
Some time has passed since operation began. Finish task quickly;
nozzle check is recommended once task is complete. |
10 minutes or more has passed since you started
cleaning the cap or replacing the head cleaning set. If the print
head is out of position for more than 10 minutes, the nozzles could
clog.
Finish cap cleaning or head cleaning set replacement as soon as
possible, then run a nozzle check to confirm that the nozzles are
not clogged. |
| Information
Power On Cleaning is off. Perform head cleaning if
required. |
The Power On Cleaning setting in the
Administrator menu is turned off.
If White ink cleaning is not performed for a certain period of
time, print quality may decline due to sedimentation (ink particles
sinking to the bottom of the liquid) and clogged nozzles. Clean the
print head if the printer has been turned off for a long
time. |
| Maintenance Request
Replace Part Soon/Replace Part Now
(maintenance request code) |
A part used in the printer is nearing the end
of its service life. Contact Epson for support and provide them
with the displayed maintenance request code. The error persists
until you replace the requested part. |
| Call For Service
(service code)
Power off and then on. If this doesn't work, note the code and
call for service. |
A call for service occurs when:
- The power
cable is not connected securely
- An error
occurs that cannot be cleared
When a call for service occurs, the printer automatically stops
printing. Turn off the printer, disconnect the power cable from
both the outlet and the printer, and then reconnect them. Turn the
printer on and off several times. If the same call for service is
displayed on the LCD screen, contact Epson for support and provide
them with the displayed service code. |
The size of the filled square
corresponds roughly to the remaining bottle capacity.
The waste ink bottle is
almost full. Make sure you have a new waste ink bottle ready.
The waste ink bottle is full.
Replace the waste ink bottle with a new one.
A
cleaning cartridge is installed. The size of the filled square
corresponds roughly to the amount of cleaning solution remaining in
the cartridge.