Cleaning the Translucent Film

If the print quality has not improved after aligning the print head and cleaning the paper path, the translucent film inside the product may be smeared with ink.
To clean the printer head path, use the following:
  • Several cotton swabs
  • ΒΌ cup (59 ml) water containing 2 to 3 drops of mild dish detergent
  • A small flashlight
Caution:
Do not use any other liquid to clean the printer head path or you may damage your product.
  1. Turn off the product.
  2. Unplug the power cable.
  3. Disconnect any connected cables.
  4. Lift up the scanner unit.
  5. Using the flashlight, check the translucent film shown here for ink smears.


    1 Translucent film
    2 Print head rail
    Caution:
    Do not touch the print head rail or you may not be able to print. Do not wipe off the grease on the rail.
  6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture, then lightly wipe the ink off the translucent film.


    Caution:
    Do not press too hard on the film or you may dislocate the anchor springs and damage your product.
  7. Use a new, dry cotton swab to dry the translucent film.
  8. Repeat steps 6 and 7 as necessary to clean all ink smears.
  9. When the translucent film is dry and free of any fibers, close the scanner unit.
  10. Reconnect any disconnected cables, plug in the power cord, and turn on the product.
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