Solutions When Only a Partial Image Appears

If only a partial computer image appears, try the following solutions:
  • For VGA connections, press the Auto button on the remote control to optimize the image signal.
  • Make sure you selected the correct Screen Type setting in the projector's Installation menu for the screen you are using. If there are margins between the edge of the image and the projected screen frame, use the Screen Position setting to adjust the position of the image.
  • Make sure the Scale setting in the Image menu is turned off (BrightLink 1485Fi).
  • Make sure the Resolution setting in the Image menu is set correctly for the input signal.
  • Try adjusting the image position using the Position setting in the Image menu.
  • When using the interactive features with an aspect ratio of 16:6, set the Screen Position to a vertically centered or higher position.
  • Press the Aspect button on the remote control to select a different image aspect ratio.
  • Check the Blanking setting in the Installation menu.
  • If you zoomed into or out of the image using the E-Zoom buttons, press the Esc button until the projector returns to a full display.
  • Check your computer display settings to disable dual display and set the resolution within the projector's limits. (See your computer manual for details.)
  • Check the resolution assigned to your presentation files to see if they are created for a different resolution than you are projecting in. (See your software help for details.)
  • Make sure you selected the correct Projection setting in the Installation menu.
  • Try adjusting the image position using the Image Shift setting.
  • If the image is not projected correctly when using multiple projectors, set the Screen Type setting in the Installation menu to 16:9.
  • If you see black bands in the projected screen when using multiple projectors, set EDID to 3240x1080/60Hz and Blend Range to 600 for both projectors.
    Note: If you cannot select 600 as the Blend Range setting, select a lower setting. Black bands may appear on the side of the projected screen.
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