If you have problems feeding paper, try these
solutions:
- If paper does not feed for printing, remove it from
the rear paper feeder or cassette. Reload it, then adjust the edge
guides. Make sure the paper stack is not above the tab on the edge
guides inside the cassette. Make sure to load only one sheet at a
time in the rear paper feed slot.
- Place the product on a flat surface and operate it
in the recommended environmental conditions.
- Be sure to
insert the paper cassette all the way into your product.
- If multiple
pages feed at once, remove the paper, fan the edges to separate the
sheets, and reload it.
- Do not load
more than the recommended number of sheets.
- Make sure
your paper meets the specifications for your product.
- If paper
jams when you print on both sides of the paper, try loading fewer
sheets.
- If paper is ejected from the rear paper feed slot
without being printed, first start your print job, then load the
sheet of paper.
- Make sure
the paper size and paper type settings are correct for the paper
source.
- Run the paper guide cleaning utility to clean the
paper path.
- Clean the roller inside the printer to remove any
dust on the paper path.
- For best
results, follow these guidelines:
- Use new,
smooth, high-quality paper that is not curled, creased, old, too
thin, or too thick.
- Load paper
in the cassette printable side down.
- Do not load
binder paper with holes in the cassette.
- Follow any
special loading instructions that came with the paper.