Loading Roll 1/Roll Paper

You can load roll paper with a 2- or 3-inch core and a compatible width (see the link below). Load roll paper onto the spindle before loading the roll paper in the printer.

Note: On single roll models (SureColor P6570E/T3770E), Roll 1 appears as Roll on the LCD screen. The images in this section show a dual roll model, but the instructions are the same unless otherwise noted.

Remove any tape and protective paper from the end of the roll. Make sure the paper is cut straight across to avoid paper feeding problems.
Make sure Load paper is displayed on the home screen.
Note: When roll paper is not loaded, - - - is displayed.
Select - - - > Roll 1 or Roll > OK.
Lift up the paper support lock lever, then move the paper support down to position A (the lowest position) as shown.

Note: Close the paper output flap if it is open.
Pull up the lock lever on the roll paper holder.

Note: Make sure you pull the lock lever all the way up to unlock it completely.
Remove the spindle.
Remove the transparent paper stop from the spindle.
Do one of the following:
- 2-inch roll core: If installed, remove the core adapters from both paper stops. Push the two tabs on each paper stop to remove the adapter.
- 3-inch core: Install the core adapters on both paper stops. Align the triangle marks on the paper stop with the triangle marks on the adapter and push the adapter in until the tabs are secured.
Insert the spindle into the roll paper core as shown, with the leading edge of the roll paper facing towards you. Push the fixed paper stop against the roll paper until there is no gap between the paper stop and the roll paper.
Attach the transparent paper stop to the spindle and press it in until there is no gap between the paper stop and the roll paper.
Make sure both paper stops are flush against the roll paper.
Place the spindle into the grooves on the printer with the black paper stop on the right.
Push down the lock lever on the roll paper holder to lock it in place.
On the LCD screen, select > Paper Setting > Roll 1 or Roll > Paper Type and select the paper type that matches the loaded paper.
Note: It is important to select the correct media type for each loaded media. Most Epson media will be loaded with the driver installation. If the paper type is not displayed on the control panel or in the printer driver, you can create a custom paper setting using the control panel, Epson Media Installer, or Epson Edge Print. (For details on how to use Epson Edge Print, see the help information in the software.)
For non-Epson media, consult the manufacturer's website for appropriate media types. If you do not select settings within 90 seconds, the printer uses the displayed settings automatically.
To track the amount of paper remaining on the roll (recommended), do the following:
- Select Roll 1 or Roll > Paper Remaining and set Remaining Amount Management to On.
- Select Remaining Amount and enter the length of the roll paper.
- If you want to be notified when paper is low, select Remaining Alert and enter an amount.
Note: When you enable Remaining Amount Management, the printer prints a barcode on the leading edge of the roll when you remove the roll paper. When you reload the paper, the printer reads the barcode and automatically sets the paper type and amount remaining.
Select Advanced Paper Settings and set any additional settings, if necessary.
Select OK when you are finished. The paper will automatically feed into the printer.
If Roll Paper Setup > Auto Loading > Off is selected in the Printer Settings menu, or if the roll paper doesn't feed automatically, do the following to manually feed the paper:
- Gently turn the paper roll and guide the leading edge of the paper into the paper feed slot. Make sure the roll paper is taut and the leading edge is not folded.
- Insert the leading edge of the paper into the paper feed slot until you hear a sound.
A message appears on the LCD screen when your printer is ready to print.
Pull out the paper basket, if necessary.

You can stack one sheet at a time in the paper basket. When printing multiple sheets, remove the ejected paper so that printouts do not accumulate in the basket.
Note: If you are printing banners or other media larger than can fit in the paper basket, do not pull out the paper basket. Hold the ejected paper in both hands and support it so that the paper does not touch the floor.