When to Maintain Your Product

See the guidelines here to determine when to perform maintenance operations on your product, or replace or refill consumables. If maintenance is not performed, print quality may decline, the printer's service life may be reduced, or you may be liable for the cost of any repairs. Always perform maintenance when a message is displayed on the screen. If you need to perform an operation, use the links at the end of this topic.
Note: You can set up certain maintenance operations to run automatically using settings on your product control panel.

Cleaning Schedule

Do not clean any parts other than those shown in the illustration below, or touch any parts other than those indicated. Doing so may damage the printer or prevent it from printing correctly.



Number Area to clean Frequency
1 Platen and media edge guides When starting work every day
2 Media cleaner When you see a message on the LCD screen to clean the media cleaner
Note: The printer contains precision instruments. If any lint or dust adheres to the nozzles on the printhead, print quality will decline. Perform regular cleaning more frequently depending on the environment and media being used.

Consumables and Parts Replacement Schedule



Number Part to replace Frequency
1 Media edge guides When the guides are deformed or damaged
2 Waste ink bottle When a replacement message is displayed on the LCD screen
3 Ink pack When you see a message on the LCD screen to replace the ink supply unit
4 Head cleaning set When a replacement message is displayed on the LCD screen

Other Maintenance Schedules



Number Procedure Frequency
1 Clean around printhead When printhead nozzles are severely clogged and cannot be cleared even after cleaning the printhead
2 Remove and shake ink packs When the shake ink icon is displayed above an ink pack or when the blue LED on the bulk ink solution flashes (once a week)
3 Clean flushing pad When lint or dust has accumulated
4 Clean suction caps When printhead nozzles are severely clogged and cannot be cleared even after cleaning the printhead
5 Clean anti-drying caps When a message is displayed on the LCD screen to clean the anti-drying caps
6 Clean inside light When the inside light seems to be dark or dim