Problem Solver / Copying Problems
Paper jams in the Auto Document Feeder
You cannot scan using the Auto Document Feeder.
High quality color copy stops halfway
Follow the steps below to remove the jammed paper.
|Turn the product off.|
|Open the Auto Document Feeder's cover.|
|Gently pull out any sheets of paper with both hands. Be careful not to tear the jammed paper. If you cannot pull out the jammed paper, proceed to the next step.|
|Gently pull out any sheets of paper by rolling the knob as illustrated below.|
|Close the Auto Document Feeder's cover and turn the product on.|
Try one or more of the following solutions:
When you make a continuous high quality (600 dpi) color copy with the default memory (128 MB), the product may not work properly because of insufficient memory. We recommend adding an memory module so that the total memory size is 256 MB or higher.
|Version 1.00E, Copyright © 2003, SEIKO EPSON CORPORATION|