Replacing the Photo Cartridge


Your PictureMate will let you know when the photo cartridge is low or expended. When the photo cartridge is low, it's a good idea to get a new PictureMate Print Pack, which includes a new PictureMate Photo Cartridge (ink) and 100 sheets of PictureMate Photo Paper. Visit www.MyPictureMate.com for more information.

When PictureMate's photo cartridge is expended, you see this message on its LCD screen:

Tip: You can also check the ink level at any time (see Checking Your Cartridge Status (Ink Level)).

When the photo cartridge needs to be replaced and you are out of paper, see these sections:

Checking Your Cartridge Status (Ink Level)

You can check the status of your photo cartridge (ink level) on the PictureMate LCD screen or with your computer software. Go to the appropriate section:

PictureMate LCD Screen

  1. On the Main Menu, use the  and  buttons to highlight More Options, then press OK.


  2. Use the  and  buttons to highlight Maintenance, then press OK.


  3. Use the  and  buttons to highlight Cartridge Status, then press OK.


  4. You see a screen with the approximate ink levels in your photo cartridge. Press OK to close the screen.


  5. Note: If the status (ink level) is down to only one bar, you should buy a new PictureMate Print Pack. See Buying a PictureMate Print Pack for details.

PictureMate Status Monitor for Windows

You can check the amount of ink remaining in the photo cartridge using EPSON Status Monitor 3 or the progress meter.

Open EPSON Status Monitor 3 in one of the following ways.

The progress meter dialog box appears automatically when you send a print job to the printer. You can check the remaining amount of ink from this dialog box.

PictureMate Status Monitor for Macintosh OS X

  1. Double-click Macintosh HD (the default hard disk name), double-click the Applications folder, then double-click the EPSON Printer Utility icon. The Printer List window appears.
  2. Select PictureMate, then click OK. The EPSON Printer Utility dialog box appears.
  3. Click the EPSON StatusMonitor button. The EPSON StatusMonitor window appears, showing the approximate amount of ink left in the photo cartridge.
  1. Close the Epson Printer Utility.

PictureMate Status Monitor for Macintosh OS 9

  1. Access the Print or Page Setup dialog box (see Printing From a Macintosh Computer for instructions).
  2. Click the  utility icon button, then click the EPSON StatusMonitor button in the Utility dialog box.
  3. The EPSON StatusMonitor window appears, showing the approximate amount of ink left in the photo cartridge.

Buying a PictureMate Print Pack

The PictureMate Print Pack has everything you need to print in one box; it includes 100 sheets of paper and a new photo cartridge.

You can buy a PictureMate Print Pack wherever PictureMate is sold.

You can also buy the Print Pack from the Epson Store at (800) 873-7766 (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

To buy the Print Pack on the Internet (U.S. sales only), visit www.epsonstore.com.

Note: Use your photo cartridge within six months of installing it and before the expiration date on the package.

Visit www.MyPictureMate.com for information about PictureMate, special offers, and accessories.

Removing the Used Photo Cartridge

  1. If PictureMate is on, press the  On button to turn PictureMate off.
  2. Wait until the LCD screen goes blank, then disconnect the power cable and USB cable (if connected).


  3. Flip the handle over to the front of PictureMate.


  4. Open the cartridge door.


  5. Move the lock to the right slightly, down slightly, then to the left to the Release position.


  6. Carefully pull out the cartridge.


  7. Warning: Keep ink cartridges out of the reach of children and do not drink the ink.

    If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them thoroughly with water.

Inserting the New Photo Cartridge

  1. Shake the cartridge four or five times while it is still wrapped in its packaging.


  2. Unwrap the cartridge.
  3. Caution: Don't touch the circuit board or remove the label. Install the photo cartridge immediately after you remove it from its package. If you leave a cartridge unpacked for a long time before using it, normal printing may not be possible.

  4. Make sure the lock is moved to the left. Slowly slide the cartridge, label side up, into the slot until you feel slight resistance and hear it faintly click into place.


  5. Move the lever to the Lock position by sliding it in the direction shown. If you are having trouble getting the cartridge to lock in, hold the cartridge in place while you set the lever.


  6. Close the cartridge door.


  7. Move the handle over to the back of PictureMate.


  8. Reconnect the power cord and USB cable to PictureMate, then plug the power cord into a standard electrical outlet.
  9. Press the  On button to turn PictureMate back on.
  10. When your PictureMate recognizes the cartridge and charges the ink, you see an ink charging message.

    Once charging is complete, you can begin printing again.