Paper doesn't feed
Multiple pages feed
The paper jams
Paper isn't ejected fully or is wrinkled
If one of the following problems has occurred, try the solutions listed for the problem.
Remove the stack of paper and check that:
Then, load the paper again. Make sure you follow any special loading instructions that came with your paper. See also the paper handling section in this guide.
Remove the stack of paper and:
If too many copies of a document are printing, check the Copies settings in both the printer driver and your application. For instructions, see Modifying the printout style for Windows or Modifying the layout for Macintosh.
Press the load/eject button to eject the jammed paper. If the error message does not clear, open the cover and remove all the paper inside, including any torn pieces. Then load the paper again.
If your paper jams frequently, make sure you:
Try one or more of these solutions.
|Store any unused paper in its original packaging in a dry area. See Paper for specifications.|
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