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Problem Solver

Printouts Are Not What You Expected

Incorrect or garbled characters
Incorrect margins
Inverted image
Blank pages print
Printout has smears on the bottom edge
Printing is too slow

If one of the following problems has occurred, try the solutions listed for that problem.

Incorrect or garbled characters

Try one or more of these solutions:


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Incorrect margins

Try one or more of these solutions:

For Macintosh users, check the settings in the Page Setup dialog box. Make sure that the settings are appropriate for the paper size that you are using.


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Inverted image

Clear the Flip Horizontal check box in the printer driver, or turn off the "Mirror" setting in your application. For instructions, see online help for the printer driver or for your application.

For Macintosh, see also Making the Advanced settings.


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Blank pages print

Try one or more of these solutions:

For Macintosh users, check the settings in the Page Setup dialog box. Make sure that they are appropriate for the paper size that you are using.

After trying one or more of these solutions, run a printer operation check to check your results. See Running a printer operation check for details.


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Printout has smears on the bottom edge

Try one or more of these solutions:


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Printing is too slow

Try one or more of these solutions:


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