Maintenance and Troubleshooting / Troubleshooting
Most problems you encounter while operating your scanner and software have simple solutions. This section helps you identify the cause of the problem and provides you with solutions. Problems are divided into the following categories:
Scanner Operation Problems
Film Scanning Problems
Auto Film Loader Scanning Problems
Multi Photo Feeder (Option) Scanning Problems
Read the appropriate section to find your problem and follow the recommended steps.
If you cannot solve a problem after reading and following the information in this section, contact your dealer or a qualified customer support person for assistance. For information on contacting customer support in your area, see Technical Support Web Site.
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